Observe.AIThe Conversation Intelligence Platform for Contact Centers
Suggest an EditObserve.AI Information, Including Revenue, Investors, Funding, Competitors & Key Metrics
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention. Leading companies like Bill.com, Public Stora
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention. Leading companies like Bill.com, Public Stora
Company Highlights
Employees
Total Investment Amt
MoM Headcount GrowthYoY Headcount Growth
Year Founded
2017
Employees343
Location (HQ)
USA
Since Last Funding
2 years 6 months
Monthly Website Visitors
51.9K
Total Investment Amt$200M
Last Funding Round
Series C
MoM Headcount Growth0.88%
YoY Headcount Growth25.17%
Key Metrics
Senior Hires
| Name | Linkedin Profile | Position | Date Joined |
|---|---|---|---|
| John Doe | https://www.linkedin.com/in/johndoe | CEO | CEO |
| Jane Doe | https://www.linkedin.com/in/janedoe | CTO | CTO |
| John Smith | https://www.linkedin.com/in/johnsmith | CFO | CFO |
| Jane Smith | https://www.linkedin.com/in/janesmith | COO | COO |
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Customer Service
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Artificial Intelligence
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Machine Learning
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Call Center
Natural Language Processing